TERMS OF SERVICE
Effective Date: July 1, 2026
These Terms of Service are provided by Chris Robertson / 1111 Group, LLC, a California limited liability company.
1. Acceptance of Terms
By accessing or using chrisrobertson.coach (the “Site”) or purchasing, accessing, or participating in any products, programs, memberships, content, or services provided by Chris Robertson / 1111 Group, LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, do not use the Site or purchase, access, or participate in our products or services.
We may update these Terms periodically. Any revisions will become effective when posted on the Site unless otherwise stated. Your continued use of the Site or our services after revised Terms are posted constitutes your acceptance of those revisions.
2. Services
We may offer the following products and services through the Site and affiliated platforms:
Coaching Services
Individual or group coaching related to real estate, business development, leadership, productivity, sales, marketing, artificial intelligence, technology, accountability, and professional growth.
Consulting and Strategy Services
Consulting, advisory services, strategy sessions, business reviews, marketing reviews, and implementation planning.
Community Membership
Access to private online communities, group discussions, training sessions, educational resources, events, recordings, and other membership benefits.
Courses and Training Programs
Live or recorded courses, workshops, webinars, masterminds, training programs, challenges, and educational events.
Digital Products and Resources
Downloadable guides, templates, worksheets, checklists, scripts, presentations, prompts, prompt libraries, recordings, videos, frameworks, systems, standard operating procedures, and other digital materials.
Free Educational Content
Newsletters, articles, videos, social media content, webinars, downloads, email communications, and other educational or promotional content.
Speaking and Events
Speaking engagements, live events, virtual events, workshops, presentations, and facilitated training sessions.
The specific features, pricing, duration, deliverables, limitations, and terms of each product or service will be described on the applicable sales page, checkout page, order form, service agreement, or enrollment document.
We may modify, replace, suspend, or discontinue any product, service, membership feature, or program at any time.
3. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use paid services offered through the Site.
By using the Site or purchasing a product or service, you represent that the information you provide is accurate, current, and complete.
4. Payments
Prices for products and services will be stated on the applicable sales page, checkout page, order form, invoice, or service agreement.
You agree to pay all charges associated with your purchase, including any applicable taxes.
Payments may be processed through Stripe or another third-party payment processor. We do not directly store complete credit-card information on our servers.
Your use of a third-party payment processor may also be governed by that provider’s separate terms and privacy policy.
5. Recurring Payments and Automatic Renewal
Certain coaching programs, memberships, subscriptions, and services may be billed on a recurring basis.
By purchasing a recurring product or service, you authorize us and our payment processor to charge your selected payment method at the stated billing interval until the subscription or service is canceled.
Before completing your purchase, you will be provided with the applicable price, billing frequency, renewal terms, and cancellation information.
Unless otherwise stated in writing, recurring subscriptions automatically renew at the end of each billing period.
You are responsible for keeping your payment information current.
If a payment cannot be processed, we may suspend or terminate access to the applicable product, service, program, or membership.
6. Cancellation
Cancellation terms may vary depending on the product or service purchased. Any specific cancellation terms displayed on a sales page, checkout page, order form, invoice, enrollment agreement, or separate service agreement will control if they conflict with this section.
Unless otherwise stated in writing:
Coaching and Consulting
Recurring coaching or consulting services may be canceled by providing at least 30 days’ written notice.
Cancellation does not relieve you of payment obligations incurred before the cancellation becomes effective.
Community Membership
Community memberships may be canceled at any time before the next billing date.
Cancellation prevents future renewal charges but does not automatically entitle you to a refund for the current billing period.
Access may continue through the end of the paid billing period unless otherwise stated.
Cancellation requests may be submitted using the cancellation method provided at checkout, through your customer account, or by contacting us using the information listed at the end of these Terms.
7. Refund Policy
Refund eligibility depends on the specific product or service purchased. Any refund policy stated on the applicable sales page, checkout page, order form, invoice, enrollment agreement, or service agreement will control.
Unless a different written refund policy applies:
Coaching and Consulting
You may request a full refund before your first scheduled coaching or consulting session.
Once the first session has occurred, payments for the current billing period are non-refundable.
Community Membership
Community membership payments are non-refundable after access to the membership has been provided.
No prorated refunds will be issued for unused portions of a monthly or annual membership period unless required by applicable law.
Digital Products
Digital products, recordings, downloads, templates, courses, and other electronically delivered materials are non-refundable once access or delivery has been provided, except where required by law.
Workshops and Events
Refund and transfer policies for workshops, speaking engagements, masterminds, and events will be stated on the applicable registration page or agreement.
Failure to attend a scheduled session, program, workshop, or event does not automatically entitle you to a refund.
8. Scheduling and Missed Sessions
You are responsible for attending scheduled coaching, consulting, training, and strategy sessions on time.
Rescheduling and cancellation requirements may be stated in your order form, booking confirmation, coaching agreement, or service agreement.
Unless otherwise stated, sessions canceled or rescheduled with insufficient notice may be forfeited and may not be eligible for a refund or replacement session.
We are not responsible for missed sessions caused by incorrect contact information, calendar errors, unavailable internet access, technology failures on your end, or your failure to attend.
9. Community Standards
Participation in any community, group program, event, or interactive service requires respectful and professional conduct.
You agree not to:
Harass, threaten, intimidate, discriminate against, or abuse another member, guest, employee, contractor, or representative.
Post unlawful, defamatory, obscene, deceptive, or infringing content.
Promote unrelated products or services without permission.
Collect or misuse another participant’s personal information.
Share confidential information disclosed by another participant.
Record sessions or conversations without authorization.
Distribute community discussions, screenshots, recordings, or member information outside the community.
Disrupt sessions, programs, events, or community discussions.
Impersonate another person or misrepresent your identity or affiliation.
We may remove content or suspend or terminate community access when we reasonably determine that conduct violates these Terms or interferes with the experience, privacy, or safety of others.
Removal from a community for violating these standards does not entitle the participant to a refund.
10. User Accounts and Security
Certain products and services may require you to create an account or receive login credentials.
You are responsible for:
Maintaining the confidentiality of your username and password.
Restricting access to your account.
Ensuring that your account information remains accurate.
Notifying us promptly of suspected unauthorized access.
All activities conducted through your account.
Accounts and login credentials may not be shared, transferred, sold, or provided to unauthorized users.
We may suspend or terminate accounts that appear to have been shared, compromised, misused, or accessed in violation of these Terms.
11. Intellectual Property
The Site and all products, services, and content provided by Chris Robertson / 1111 Group, LLC are owned by or licensed to the Company and are protected by applicable copyright, trademark, trade-secret, and other intellectual-property laws.
Protected materials may include:
Coaching frameworks and methodologies.
Training materials and presentations.
Listing and buyer presentations.
Scripts and objection-handling materials.
Artificial-intelligence prompts and prompt libraries.
Marketing plans and templates.
Worksheets, workbooks, and checklists.
Systems, workflows, processes, and standard operating procedures.
Customer-relationship-management workflows.
Videos, webinars, audio files, and recordings.
Community posts and training discussions.
Courses and downloadable resources.
Graphics, branding, logos, photographs, and website content.
Software, technology configurations, and proprietary tools.
Purchasing or accessing a product or service grants you a limited, revocable, non-exclusive, non-transferable license to use the applicable material for your own personal or internal business purposes.
You may not, without prior written permission:
Copy, reproduce, publish, upload, distribute, or publicly display our materials.
Sell, license, sublicense, transfer, or commercially exploit our materials.
Create competing products, courses, coaching programs, or services using our materials.
Share login credentials or provide unauthorized access to paid content.
Remove copyright, trademark, or proprietary notices.
Record, transcribe, or distribute private coaching sessions, group calls, workshops, or events.
Use our content to train artificial-intelligence systems, datasets, models, or automated products.
Present our materials as your own work.
Create derivative works based substantially on our proprietary materials.
Unauthorized use may result in immediate termination of access and may subject the user to legal action.
12. User-Submitted Content
You retain ownership of content you submit to us, including comments, testimonials, feedback, questions, assignments, and community posts.
By voluntarily submitting content through the Site, a program, or a community, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display that content as reasonably necessary to operate and improve our services.
We will not publicly use your name, image, likeness, testimonial, business results, or private coaching information for advertising without any permission required by applicable law.
You represent that content you submit does not violate another person’s rights or any applicable law.
13. Confidentiality
During coaching programs, community discussions, group sessions, masterminds, or events, participants may disclose confidential personal or business information.
You agree not to disclose another participant’s confidential information outside the applicable program or community without that person’s permission.
You acknowledge that group coaching, communities, and events involve other participants. Although participants are required to respect confidentiality, we cannot guarantee that another participant will comply.
Do not share information in a group environment that you are unwilling to have disclosed.
14. Educational Purposes and No Professional Advice
Our products, services, coaching, programs, and content are provided for educational and informational purposes.
Nothing provided through the Site or our services constitutes legal, tax, accounting, financial, investment, medical, mental-health, employment, or other regulated professional advice.
Although Chris Robertson is a licensed real estate professional, general coaching, educational content, and community discussions do not create an agency, brokerage, fiduciary, attorney-client, accountant-client, financial-adviser, or other professional relationship.
Real estate laws, regulations, contracts, market conditions, licensing requirements, and brokerage policies vary by jurisdiction. You are responsible for consulting your own broker, attorney, accountant, tax professional, financial adviser, or other qualified professional before acting on information provided through our services.
15. No Earnings or Results Guarantee
We do not guarantee that coaching, consulting, training, community participation, digital products, strategies, scripts, artificial-intelligence tools, marketing plans, or other services will produce any particular result.
We do not guarantee:
Increased income, commissions, revenue, profit, listings, appointments, leads, clients, transactions, or market share.
Improved business performance.
Specific marketing, social-media, search-engine, or advertising results.
Licensing, regulatory, legal, financial, or tax outcomes.
That any strategy will be appropriate for your market, brokerage, clients, or circumstances.
Business results depend on many factors outside our control, including your effort, experience, skills, market conditions, decision-making, implementation, competition, budget, and economic conditions.
Any examples, testimonials, case studies, or references to results represent individual experiences and are not promises that you will achieve the same or similar results.
You remain solely responsible for your decisions, actions, expenses, implementation, and results.
16. Artificial-Intelligence Tools and Content
Our services may discuss, recommend, demonstrate, or use artificial-intelligence tools.
Artificial-intelligence systems may produce inaccurate, incomplete, outdated, biased, or inappropriate information.
You are responsible for reviewing, verifying, editing, and approving all artificial-intelligence-generated content before using or publishing it.
You must not rely on artificial-intelligence output as a substitute for legal, regulatory, brokerage, compliance, tax, financial, or other professional review.
You are responsible for ensuring that your use of artificial-intelligence tools complies with applicable laws, licensing requirements, advertising rules, fair-housing requirements, intellectual-property rights, privacy obligations, brokerage policies, and the terms of the applicable technology provider.
17. Third-Party Platforms and Services
Our Site and services may use or link to third-party platforms, including payment processors, email providers, scheduling platforms, video-conferencing services, community platforms, social-media networks, artificial-intelligence tools, customer-relationship-management systems, and cloud-storage providers.
Third-party platforms are operated independently and are governed by their own terms, policies, availability, and security practices.
We do not control and are not responsible for:
Third-party outages, errors, security incidents, or data loss.
Changes to third-party pricing, features, policies, or availability.
Content, claims, products, or services offered by third parties.
Actions taken by third-party platforms against your account.
Losses caused by your use of a third-party service.
Links to third-party websites do not constitute an endorsement or guarantee.
18. Acceptable Use
You agree not to:
Violate any applicable local, state, federal, or international law.
Use the Site or services for fraudulent, deceptive, unlawful, or abusive purposes.
Submit false or misleading information.
Attempt to gain unauthorized access to the Site, accounts, servers, or systems.
Interfere with the operation or security of the Site.
Introduce malicious code, viruses, or harmful technology.
Scrape, crawl, index, harvest, or extract Site data using automated systems without written permission.
Use our content to spam, harass, mislead, or unlawfully solicit others.
Infringe intellectual-property, privacy, publicity, or contractual rights.
Circumvent access controls, payment requirements, or security measures.
We may investigate suspected violations and cooperate with lawful requests from courts, regulators, and law-enforcement authorities.
19. Suspension and Termination
We may suspend, restrict, or terminate your access to the Site or any product, program, service, or community if:
You violate these Terms.
A payment is overdue, disputed, reversed, or unsuccessful.
You misuse our intellectual property.
Your conduct is disruptive, abusive, unlawful, or harmful.
Continued access may create legal, security, reputational, or operational risk.
We discontinue the applicable product or service.
Termination does not eliminate payment obligations that arose before termination.
Sections concerning intellectual property, payment obligations, confidentiality, disclaimers, limitations of liability, indemnification, dispute resolution, and other provisions that logically should survive termination will remain effective.
20. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL PRODUCTS, SERVICES, PROGRAMS, MEMBERSHIPS, MATERIALS, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
THE SITE OR SERVICES WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE.
DEFECTS OR ERRORS WILL BE CORRECTED.
THE SITE OR SERVICES WILL BE FREE OF VIRUSES OR HARMFUL COMPONENTS.
INFORMATION OR CONTENT WILL ALWAYS BE ACCURATE, COMPLETE, OR CURRENT.
ANY PRODUCT, SERVICE, PROGRAM, OR STRATEGY WILL MEET YOUR EXPECTATIONS OR PRODUCE A PARTICULAR RESULT.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS. IN THOSE JURISDICTIONS, THESE EXCLUSIONS APPLY ONLY TO THE FULLEST EXTENT PERMITTED BY LAW.
21. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CHRIS ROBERTSON / 1111 GROUP, LLC AND ITS OWNERS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, COACHES, REPRESENTATIVES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
THIS INCLUDES LOSS OF PROFITS, REVENUE, COMMISSIONS, BUSINESS OPPORTUNITIES, LEADS, CLIENTS, DATA, USE, GOODWILL, OR REPUTATION ARISING FROM OR RELATED TO:
YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES.
YOUR RELIANCE ON COACHING, EDUCATIONAL, MARKETING, BUSINESS, OR ARTIFICIAL-INTELLIGENCE CONTENT.
THIRD-PARTY PLATFORMS OR SERVICES.
UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR INFORMATION.
ACTIONS OR CONTENT OF ANOTHER PARTICIPANT.
ANY OTHER MATTER RELATED TO THE SITE OR SERVICES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SITE, THESE TERMS, OR OUR SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID DIRECTLY TO 1111 GROUP, LLC FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT THAT CREATED THE CLAIM.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
22. Indemnification
You agree to defend, indemnify, and hold harmless Chris Robertson / 1111 Group, LLC and its owners, members, officers, directors, employees, contractors, coaches, representatives, affiliates, and agents from claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys’ fees arising from or related to:
Your violation of these Terms.
Your misuse of the Site, products, services, or materials.
Your violation of applicable law.
Your infringement of another person’s rights.
Content you submit, publish, distribute, or create.
Your business, marketing, real estate, financial, employment, or professional decisions.
Your use of artificial-intelligence-generated content.
Disputes between you and another participant or third party.
23. Privacy
Your use of the Site is also subject to our Privacy Policy.
The Privacy Policy explains how we collect, use, disclose, and protect personal information. By using the Site, you acknowledge that you have reviewed the Privacy Policy.
24. Electronic Communications
By using the Site, creating an account, registering for a program, or purchasing a product or service, you consent to receive electronic communications relating to your transaction, account, membership, program, or services.
Electronic communications may include confirmations, receipts, notices, policy updates, scheduling information, and service-related messages.
Marketing communications will be handled in accordance with applicable law. You may unsubscribe from promotional emails using the unsubscribe link provided in those messages.
25. Governing Law
These Terms and any dispute arising from or related to the Site, products, services, or relationship between you and the Company will be governed by the laws of the State of California, without regard to conflict-of-law principles.
26. Venue and Jurisdiction
Unless applicable law requires otherwise, any legal action arising from or related to these Terms, the Site, or our services must be brought in the state or federal courts located in the California county where 1111 Group, LLC maintains its principal place of business.
You consent to the personal jurisdiction and venue of those courts.
27. Force Majeure
We will not be liable for a delay, interruption, cancellation, or failure to perform caused by circumstances reasonably beyond our control.
Such circumstances may include natural disasters, fires, severe weather, war, terrorism, civil unrest, labor disputes, government actions, public-health emergencies, utility failures, internet outages, cyberattacks, platform outages, illness, incapacity, transportation interruptions, or failures of third-party providers.
28. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or modified as necessary to make it enforceable.
The remaining provisions will continue in full force and effect.
29. Waiver
Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.
A waiver is effective only when it is made in writing by an authorized representative of 1111 Group, LLC.
30. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations as part of a merger, acquisition, reorganization, sale of assets, change in control, or other business transaction.
31. Entire Agreement
These Terms, together with the Privacy Policy and any applicable order form, checkout terms, enrollment agreement, coaching agreement, membership agreement, or service agreement, constitute the entire agreement between you and the Company concerning the applicable Site, product, or service.
If a separate signed agreement conflicts with these Terms, the separate signed agreement will control regarding the subject of that agreement.
32. Contact Us
Questions, notices, cancellation requests, or concerns regarding these Terms may be submitted to:
Chris Robertson / 1111 Group, LLC
Website: chrisrobertson.coach
Email: legal at chrisrobertson.co
Mailing Address: 26895 Aliso Creek Rd, Ste B-603, Aliso Viejo, CA. 92656
33. California Business Notice
The Site and services are operated and provided by 1111 Group, LLC, a California limited liability company, doing business through Chris Robertson and the website chrisrobertson.coach.
Effective Date: July 1, 2026